Straight answers
about everything.
Pricing, AI, privacy, integrations, beta scope, who pays for your dictation. Everything we get asked, answered honestly. If we don't cover your question, email hello@heykairo.io — we read what comes in.
The product
4 questionsWhat is Kairo, in one sentence?
Kairo is the calm operating layer for your week — notes, tasks, calendar, decisions, polls, and AI memory in one place, instead of five tabs.
Who is Kairo for?
Solo founders who run their own operation. Small teams that don't want to spend two months configuring software. Students juggling syllabi, group projects, and a real life. People who would rather work than maintain their workspace.
How is Kairo different from ClickUp, Notion, or Asana?
ClickUp gives you every feature on Earth plus the overhead. Notion makes you build the system before you can use it. Asana is a tidy task list and that's it. Kairo gives you the daily loop — capture → decide → act — with AI memory underneath that ties it all together. Less setup. More flow.
Does Kairo replace Slack?
No. We won't compete with Slack on synchronous chat. Kairo keeps direct messages minimal on purpose and pushes real conversation onto the entity that matters — the doc, the decision, the task. If your team still wants Slack for hallway chatter, keep it.
Pricing and beta
4 questionsWhat does Kairo cost?
Three numbers, no fine print. Free $0 — swear to god, no card, no countdown — gets you unlimited personal spaces, up to 5 team spaces (50 members each, 3 subteams each — subteams share the same 50-member pool, not extra), Apple iCloud share + generic ICS, and enough Ask Kairo to try it (~50 replies a month). Pro is $12 per seat per month — unlimited team spaces, unlimited members, unlimited subteams, daily Ask Kairo use on a smarter model (Sonnet, ~500 replies/mo) with priority queue + live web search, talk-to-type for docs, YouTube → cleaned doc, syllabus → preview tasks, and Google Calendar two-way sync. Pro + BYOK is $20 — Pro plus your own Anthropic / OpenAI / Gemini key (you pick the model — Anthropic, OpenAI, or Gemini), so you can use Ask Kairo as much or as little as you want. Yearly billing saves you 2 months. No Business tier. No contact-sales upsell.
Do you have a Business tier?
Not yet, and not on a roadmap timer. We'd rather ship Free and Pro extraordinarily well first than launch a Business tier that's just Pro with a price tag. If you need SSO, admin controls, or specific compliance posture today, email hello@heykairo.io — we'll talk before we build.
How does the free tier stay free?
We cap AI hard at the free tier (~50 Ask Kairo replies/month on the lighter Haiku model, capped embeddings) and route Pro to the smarter Sonnet model. Calendar interop and the core productivity surface are cheap to run. We'd rather give you a real product on Free than a 14-day trial.
Can I cancel any time?
Yes. Cancel from Settings → Billing. You keep paid access through the end of the billing period, then drop back to Free with all your data intact.
AI, privacy, data
5 questionsWhat AI does Kairo use?
Anthropic's Claude family — Haiku handles quick first turns on Free, Sonnet powers everyday Ask Kairo on Pro. Ask Kairo also has a live web search tool (Anthropic-native) so you get current facts, not stale training data.
Do you train on my data?
No. Your content is never used to train a model. We send what's needed for context on the request, get a reply, log token counts for billing, and that's it.
Where does my data live?
In a managed enterprise-grade database in US East. Row-level security so members only see what they belong to. Encrypted in transit and at rest. Export everything as JSON anytime from Settings → Data & export. Vendor details available to business customers under DPA.
How does Ask Kairo know my workspace?
Every Ask Kairo turn builds a context block from the spaces you can read — recent docs, decisions, polls, tasks, calendar, and a small semantic search over a vector index of your content. The model only sees what you can see. RLS is the contract.
Can I use my own AI provider key?
Yes — Pro users can attach the BYOK add-on for $8/month and route every Ask Kairo turn through their own Anthropic, OpenAI, or Gemini key. Unlimited generations on your provider, your model choice, your usage on your dashboard. Toggle off from Settings → Integrations any time and Kairo falls back to managed AI on Pro.
Integrations
3 questionsWhich calendars does Kairo support?
Google Calendar (two-way, on Pro), Apple Calendar via iCloud share link (free), and any generic ICS feed (free). Calendar interop is free at every tier.
What about Notion, Drive, Slack, and other tools?
On the roadmap. Right now Kairo integrates with Google Calendar (two-way, Pro), Apple Calendar via iCloud share link (free), and any generic ICS feed (free). Tell us which one is blocking you — we'll move it up.
How do I get coursework into Kairo?
Drop a syllabus PDF into Documents. Kairo previews the assignments and dates it finds, and you accept the ones that matter — they land on your calendar and in your task list. Works in any space.
Tasks + workflows
5 questionsWhat task views do I get?
Four — a fast list at /tasks, a kanban board at /tasks/board (Overdue · Today · This week · Unscheduled · Done), a read-only Gantt-style timeline at /tasks/timeline, and the Kairo-only Focus board at /tasks/focus. Focus is unique to us: columns aren't statuses you set, they're computed from each task's actual state (dependencies, dates, who it's assigned to). Add a dependency and the task moves to Waiting on automatically; close the blocker and it returns to Acting now. No board status to maintain.
Can I customize task statuses?
Yes. Each space ships with four defaults (To do · In progress · Blocked · Done) and owners + admins can add, rename, or recolor them. Tasks can also depend on other tasks — Kairo flags it when you try to close one while its blockers are still open.
Does Kairo do time tracking?
Yes. Every task has a built-in start/stop timer. Only one timer can run at a time across your whole account; starting a new one closes the previous one automatically. The day rollup shows on Home so you can see how the morning actually went.
Can the agent run bulk operations?
Yes — type a slash command. '/convert all raw captures into timed tasks' sweeps your loose notes into the task list in one pass. '/sweep stale captures' clears anything older than a week. Ask Kairo summarizes the result instead of asking before each one.
What are missing-info alerts?
When 5+ open tasks lack a due date or an assignee, Kairo surfaces a single Brain card with a one-click link to the unscheduled column so you can sweep them together. No nagging — just one nudge when the gap matters.
For teams
3 questionsWhat is a contacts directory for?
Every team has people they need to remember — clients, candidates, alumni, partners. The contacts directory is a shared CRM-lite per team space. Anyone can add. Anyone can leave follow-up notes (multi-author thread). Only admins can delete. Revision history is preserved.
What is the bookmarks shelf?
Pin anything — a Kairo doc, a poll, a contact in the directory, or any external URL — for the team. Tag-grouped. Anyone can add; admins (and the original adder) can remove.
Can teammates schedule things for me?
Yes, but Kairo respects your rhythm. If someone proposes a meeting or task during your sleep or off-hours, Kairo nudges them to confirm with you first. Your time settings come from Profile → Rhythm.
Trust
4 questionsAre you a real company?
Yes. Kairo Labs LLC, headquartered in Chicago, IL. Founded 2026 by Damian Garcia.
Is anything Kairo says ever shipped to other users without consent?
No. Personal-space content stays with you. Profile fields you mark private (phone, LinkedIn, email visibility) are hidden from teammates who shouldn't see them. Decisions made in a space are visible only to that space's members.
Does Kairo run sentiment analysis on my messages or notes?
No, and it's explicitly out of scope. Kairo doesn't grade your mood, flag tone, or score your sentiment — not in DMs, not in docs, not in captures. AI here is for routing intent (capture → task, event, decision) and for summarizing your own week back to you, not for surveilling how you feel.
Where can I report a bug or send feedback?
Sign in and click your avatar in the top-right — 'Send feedback' is right there. Or email hello@heykairo.io. We read every note.
Try Kairo or talk to us directly.
The fastest way to know if Kairo fits is five minutes inside it. The second fastest is a one-paragraph email — we'll tell you straight whether we're the right tool.